New 1514587 Idler Replacement suitable for Caterpillar Equipment

I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!

Great pricing and fast shipping! I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me. I will say that communication speed could use a little work, but they will eventually get back with you.

Excelente atencion y refacciones de calidad

I’ve been ordering parts from propel for about 3 years & counting. I live in Hawaii where we have a hard time getting parts especially for decent prices with fast shipping. I've been 100% satisfied with the company and the customer service and will continue to use them. I recommend propel to everyone here in Hawaii and we are all happy to have you guys. Thank you!!!

Stevens the man. Placed my order and sent him the order # and had me in the loop within an hour.

Great customer service. Prompt , knowledgeable and friendly service.

Excellant customer service! The prices are very good! The customer service is excellant! I had to contact them because our tax info wasn't right and they refunded it on the spot! Great job! we will be doing a lot more ordering from thi company. Highly recommended!

Great Service!

Great customer service!

Original Review (Spanish) Si necesitas piezas de repuesto a buen precio para tu m?quina grande y quieres un servicio al cliente atento, esta tienda es una muy buena opci?n. English Translation If you need affordable replacement parts for your heavy equipment and want attentive customer service, this store is a very good option.