New 1422535 Oil Cooler & Line Replacement suitable for Caterpillar C-12 Engine Serial Nos. 9NS, 2KS, 1YN

Customer Service. I recently had to cancel an order with Propel Parts, and I was thoroughly impressed by the prompt and efficient service I received. Steven handled my request with professionalism and speed, ensuring a hassle-free process. I've purchased parts from Propel Parts before and have never been disappointed. Their consistent reliability and excellent customer service keep me coming back.

Great Customer Service! Had some difficulties with the website. Contacted customer service. Once I communicated the issues I was having Steven worked through getting my order processed and making sure I got my receipt and all issues resolved. Perfect!

A Delay Handled the Right Way Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up. Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it. Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people. ? Jimmy Spong Hartco Mobile Welding P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Tiene una buena atención y servicio

I own old cat bulldozers D8k,D8H,D8N that required frequent repairs and servicing. it was erratic and practically cumbersome to keep them running without constant supply of reliable and affordable spares in Uganda a third world country however,since I started dealing with propel parts US,my bulldozers have earned reliability and efficiency in providing high quality services to clients and making me a great dependable construction company in earth moving. My shipments are always handled expeditiously and delivered in record time to Uganda this is awesome from Propelparts. My business is booming by the clock for finding the best partner in Propelparts.

Excellent service and very very good service

Great pricing and fast shipping! I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me. I will say that communication speed could use a little work, but they will eventually get back with you.

Propel parts is a very reliable parts source for heavy equipment Quick response,good quality parts,favourable prices and always deliver on time

Good Stuff. We have had a couple shipping issues, but each time they made it right and we ended up getting what we need. Quality parts at half the price of OEM.

Fast response and answers all my questions in a polite manner. Highly recommend.