Warranty

Propel Parts Warranty Policy

Warranty — Buy with Confidence

All parts from Propel Parts are covered against material or manufacturing defects for 12 months from the date of purchase.

We stand behind every part we sell, so you can count on reliable performance and dependable support.

Full details are outlined below.

At a Glance

• All parts are covered for 12 months from the date of purchase
• Coverage applies to material or manufacturing defects
• Claims are handled clearly and professionally

Warranty Period

How long does warranty coverage last?

All parts are covered for 12 months from the date of purchase.

What's Covered

What does the warranty cover?

The warranty covers issues that result from defects in materials or workmanship under normal use and operating conditions.

What’s not covered?

We aim to keep the warranty fair and focused on genuine manufacturing or material defects.

To maintain that focus, the warranty does not apply to issues caused by installation, usage, modification, external damage, lack of maintenance, or normal wear.

Coverage by Part Type

Are all parts covered the same way?

• New parts are covered for 12 months from the date of purchase.
• Remanufactured or used parts are not covered under the standard warranty.
• Any applicable warranty for these parts will be communicated before shipment.

Claim Resolution

What happens if a warranty claim is approved?

If a claim is approved, we’ll resolve it in the way that works best for you.

• You may choose a replacement part or a store credit.

If a claim does not fall within warranty coverage, we’ll explain our findings clearly and share technical insights where helpful, so you understand what happened and what the next best steps may be.

Warranty Boundaries

What does the warranty not extend to?

While we do everything we can to support our customers, the warranty does not extend to indirect or consequential costs, such as equipment downtime, lost revenue, transportation or towing costs, or damage to other equipment or property.

How to Start a Warranty Claim

How do I start a warranty claim?

1. Contact Propel Parts by phone, text, or email and share the issue.
2. Our team will guide the next steps with a focus on fast resolution and minimizing downtime.