Shipment

Propel Parts Shipping Policy

Shipping — Fast, Reliable, and Transparent

We ship orders quickly and reliably, with clear options and full visibility throughout the process.

Orders placed by 3:00 p.m. Eastern Time on business days are processed for same-day shipment whenever possible. Full details are outlined below.

At a Glance

• Same-day shipping on orders placed by 3:00 p.m. Eastern Time (weekdays)
• Multiple shipping options available at checkout
• Shipping across the United States, Canada, and over 130 countries
• Tracking provided for all shipments

Order Processing

When will my order ship?

Orders placed by 3:00 p.m. Eastern Time on business days are processed for same-day shipment. In some cases, processing time may vary due to order volume, product availability, or operational considerations. Orders placed after 3:00 p.m. Eastern Time, on weekends, or on holidays typically ship the next business day. All shipping timelines are based on business days (Monday–Friday, excluding holidays).

Shipping Options

What shipping options are available?

For the United States and Canada, we offer ground, 2-day, and overnight shipping. Available options and rates are displayed at checkout once you enter your shipping address.

International Shipping

Do you ship internationally?

Yes. We ship to over 130 countries worldwide. International shipping rates are calculated at checkout. Taxes, duties, and customs fees are not included in shipping charges and are determined by local authorities.

Tracking and Updates

Will I receive a tracking number?

Tracking details are typically sent shortly after shipment, usually within 24–48 hours. If your order ships in multiple packages, you may receive more than one tracking number.

Freight and Oversized Items

What about large or heavy items?

Some parts may require freight shipping due to size or weight. In these cases, delivery timelines and logistics may vary. If needed, our team will confirm shipping details before dispatch.

Multi-Location Shipments

Can my order ship from multiple locations?

Yes. Depending on availability, orders may ship from multiple warehouses, which may result in separate shipments and multiple tracking numbers.

Delivery Support

What if there is an issue with delivery?

If something doesn’t arrive as expected, contact Propel Parts by phone, text, or email. Our team will work with you and the carrier to resolve the issue quickly, with a focus on minimizing disruption.