2394378 CAT Support

We know equipment downtime costs money, so fast and reliable shipping is a priority at Propel Parts. Orders placed on weekdays before 3:00 PM ET typically ship the same day, with expedited delivery options available for many locations when time is critical.

We ship across the U.S., Canada, and over 130 countries worldwide, helping customers keep machines running wherever they operate. Available shipping methods and delivery estimates are shown at checkout so you can select the option that best fits your timeline.

Tracking information is emailed within 24–48 hours after your order is processed, giving you full visibility from dispatch to delivery and peace of mind that your parts are on the way.

Our refund policy is simple. We offer a 30-day, no-hassle return policy, and we make every effort to provide the best service and highest-quality parts possible. If you’re not fully satisfied with your purchase, you may return it within 30 days for a refund. Full details are available on our Returns Policy page.

Buy with confidence. All parts from Propel Parts are covered against material or manufacturer defects for 12 months from the original invoice date. We stand behind every part we sell, so you can count on reliable performance and dependable support. Full details are available on our Warranty Policy page.