New 4B4281 Washer Replacement suitable for Caterpillar Equipment

Very prompt services !

A Delay Handled the Right Way Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up. Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it. Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people. ? Jimmy Spong Hartco Mobile Welding P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Have been buying parts from them for years, and they have always delivered, both with parts and customer service.

Science I buy parts from propel parts I don’t have to spend too much down time always on time and good service

customer service and parts availability is fantastic

Will definitely use regularly! Shipped the exact product we were looking for. Prompt Customer Service. Seamless cross-border shipping

Always helpful and great pricing

I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!

Propel parts is a good Cat vendor that provides a top notch service to customers from ordering to delivery. Their after sales service is really impressive.

Online order. I had a good experience this morning I placed an online order and everything went smoothly. The staff at propel parts has always been helpful in the past when I have been looking for harder to find parts or something that wasn’t listed online.