New 5T8501 Shoe-Circle Replacement suitable for Caterpillar Equipment

Great pricing and fast shipping! I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me. I will say that communication speed could use a little work, but they will eventually get back with you.

A Delay Handled the Right Way Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up. Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it. Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people. ? Jimmy Spong Hartco Mobile Welding P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Good Stuff. We have had a couple shipping issues, but each time they made it right and we ended up getting what we need. Quality parts at half the price of OEM.

I’ve been ordering parts from propel for about 3 years & counting. I live in Hawaii where we have a hard time getting parts especially for decent prices with fast shipping. I've been 100% satisfied with the company and the customer service and will continue to use them. I recommend propel to everyone here in Hawaii and we are all happy to have you guys. Thank you!!!

Having issue running my credit card, Steven was more than helpful to send me a payment link to complete my transaction!

Stevens the man. Placed my order and sent him the order # and had me in the loop within an hour.

Great Customer Service! Had some difficulties with the website. Contacted customer service. Once I communicated the issues I was having Steven worked through getting my order processed and making sure I got my receipt and all issues resolved. Perfect!

Great customer service. Prompt , knowledgeable and friendly service.

He was a great help with ordering and refunding the sales tax,

Satisfied Customer. I made my first purchase from Propel Parts last week. I was very happy with the response time and the delivery was fast, fast, fast! Also, the quality of the product is superb and at a great low price. Keep up the great work!