New 9Y4004LK Liner Kit Replacement suitable for Caterpillar Equipment

Good service, quick response.

They were great to deal with

I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!

The gentleman was very helpful

He was a great help with ordering and refunding the sales tax,

A Delay Handled the Right Way Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up. Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it. Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people. ? Jimmy Spong Hartco Mobile Welding P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Customer service was excellent today! I have never had a company go behind the scenes to see what was happening with my payment error and resolve it so I could complete my order without having to do it all over again. Hats off to Propel Parts!

helpful and professional. quick and professional service.

Stevens the man. Placed my order and sent him the order # and had me in the loop within an hour.

Excelente servicio rapido, responsable y confiable